by Cindy Piva | Oct 13, 2020 | Blog, Communication, Customer Service
Communication in any organization is vital. What you say—and how you say it—is critical. And what a lot of organizations don’t say can be detrimental without them even realizing it. One of the toughest things for any business owner to admit is that you don’t always...
by Cindy Piva | Nov 25, 2018 | Blog
Working as a business coach, clients often come to me with the same issue, over and over: lack of communication. Here are common communication complaints I here from owners and managers: “My team isn’t doing the things I told them needed to get done”...
by Cindy Piva | Jul 8, 2018 | Blog
What does leadership mean? I often have the privilege to work with incredible leaders, teams, business owners, CEO’s, managers, employees and many others about leadership and what it means, and I realize leadership is often misunderstood. What is leadership, and...