by Cindy Piva | Oct 13, 2020 | Blog, Communication, Customer Service
Communication in any organization is vital. What you say—and how you say it—is critical. And what a lot of organizations don’t say can be detrimental without them even realizing it. One of the toughest things for any business owner to admit is that you don’t always...
by Cindy Piva | Jul 22, 2020 | Blog, Systems and Processes
____________________________________________________________________________ Since the start of the COVID-19 pandemic, we’ve all heard the many clichés regarding business, and frankly most of us are beyond tired of them. Pivoting, unprecedented times, the “new...
by Cindy Piva | May 2, 2019 | Blog
We’ve had a great business run over the past 10 years, for the most part. We’ve been lucky that the economy has been positive – we have not been through a serious economic downturn, and business has mostly been great. But can we expect this to last forever? Of course...
by Cindy Piva | May 27, 2018 | Blog
I’ve seen a lot of businesses, and study the strategy of marketing all the time. The tricky thing is, companies often THINK they are implementing effective marketing strategies, but then fail to see their marketing investment translate into the success...
