by Cindy Piva | Oct 13, 2020 | Blog, Communication, Customer Service
Communication in any organization is vital. What you say—and how you say it—is critical. And what a lot of organizations don’t say can be detrimental without them even realizing it. One of the toughest things for any business owner to admit is that you don’t always...
by Cindy Piva | Jul 22, 2020 | Blog, Systems and Processes
____________________________________________________________________________ Since the start of the COVID-19 pandemic, we’ve all heard the many clichés regarding business, and frankly most of us are beyond tired of them. Pivoting, unprecedented times, the “new...
by Cindy Piva | May 8, 2020 | Blog
The Business World as we know it has changed forever and it has only taken a few short weeks for this to happen. This statement may have been bold 4 weeks ago, but seems clear now? Consider the fact that businesses that were once thriving have been forced to close...
by Cindy Piva | Mar 30, 2020 | Blog, Strategic Planning
Covid-19 has changed the business landscape incredibly within the last two weeks. Like this pandemic, businesses are having to adapt quickly on the fly. Learning to adapt rather than learning to cope is the key to staying successful. Every business is having to...
by Cindy Piva | Jul 4, 2019 | Blog
One of the biggest questions I get asked by business leaders is the following: “How do I hire the superstar employee?” This is a great question – and, unfortunately, one that can’t be answered with a simple statement. If it could, no one would have this problem in the...